Your Privacy Matters To Medi Detox.

Privacy Policy

Effective Date: 2025

At Medi Detox, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://medidetox.se, place an order, create an account, contact support, join our email list, leave comments, or interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Our website is:

https://medidetox.se

Medi Detox is an online wellness store offering targeted detox support, parasite cleanse support, gut health, liver support, cellular support, and related wellness products. The site also includes product education, customer support, email signup forms, account features, checkout, and policy pages.

For privacy questions, contact us at:

2. Information We Collect

We collect information you voluntarily provide, information collected automatically, and information needed to process orders and improve your experience.

Information You Provide Directly

We may collect:

• Your name
• Email address
• Phone number, if provided
• Billing and shipping information
• Order details
• Account login information, if you create an account
• Customer support messages
• Return, refund, or exchange requests
• Email newsletter signup information
• Comments or reviews you submit
• Any information you choose to send through forms on our website

Medi Detox offers email signup for protocol education, restock alerts, product updates, and exclusive offers. By joining, users agree to receive Medi Detox emails and can unsubscribe anytime.

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on site
• Referring URLs
• Cookie data
• Approximate location based on browser or IP information
• Site interaction and analytics data

This helps us improve website performance, prevent spam, protect the site, and understand how customers use our store.

3. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.

An anonymized string, also known as a hash, may be created from your email address and provided to the Gravatar service to determine whether you use it. Once your comment is approved, your profile picture, if applicable, may be visible to the public in the context of your comment.

Visitor comments may also be checked through an automated spam detection service.

4. Media Uploads

If you upload images to our website, avoid uploading images that contain embedded location data, including EXIF GPS data. Visitors to the website may be able to download and extract location data from uploaded images.

5. Cookies

We use cookies to improve your experience, support website functionality, remember preferences, improve checkout, analyze traffic, and help with security.

Cookies may be used for:

• Remembering your cart
• Keeping you logged in
• Saving display preferences
• Remembering comment form details
• Website analytics
• Spam prevention
• Security checks
• Marketing and email signup performance
• Affiliate tracking, where applicable

If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. These cookies may last for one year.

When you visit a login page, we may set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.

When you log in, we may set cookies to save your login information and screen display choices. Login cookies may last two days, and display preference cookies may last one year. If you select “Remember Me,” your login may persist for two weeks. Logging out removes login cookies.

When you edit or publish content, a cookie may be saved in your browser containing the post ID of the article you edited. This cookie contains no personal data and expires after one day.

You can disable cookies through your browser settings, but some parts of the website may not work properly without them.

6. Orders, Payments, and Checkout

When you place an order, we collect the information needed to process your purchase, confirm payment, ship products, provide customer support, manage returns, prevent fraud, and comply with legal or administrative requirements.

This may include:

• Name
• Email address
• Billing details
• Shipping details
• Product order history
• Payment status
• Transaction details
• Customer support notes
• Return or refund records

Medi Detox’s Terms state that payment must be completed before an order is processed.

Payment information may be processed by third-party payment providers. We do not control the privacy practices of those providers. Their collection and use of payment information is governed by their own privacy policies and terms.

7. Email Marketing

If you join the Medi Detox email list, we may send you protocol education, product updates, restock alerts, offers, and other marketing messages.

You can unsubscribe anytime by using the unsubscribe link in our emails or by contacting us at:

Even if you unsubscribe from marketing emails, we may still send necessary transactional or service-related emails, such as order confirmations, shipping updates, account notices, or support replies.

8. Embedded Content From Other Websites

Articles, product pages, blog posts, or other site content may include embedded content such as videos, images, social media posts, articles, or third-party tools.

Embedded content from other websites behaves as if you visited those websites directly. These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content, especially if you are logged into that third-party website.

9. Affiliate Program and Tracking

Medi Detox may operate an affiliate program where participants can earn commissions for referring customers to the website. The Medi Detox Terms reference an affiliate program and affiliate rules.

Affiliate links may use cookies, referral codes, tracking links, or similar technologies to attribute purchases or visits to an affiliate partner. This helps us manage commissions, prevent misuse, and evaluate referral performance.

10. Who We Share Your Data With

We may share personal information only when necessary to operate our business, fulfill orders, improve our website, comply with legal requirements, or protect our rights.

We may share data with:

• Payment processors
• Shipping and fulfillment providers
• Email marketing platforms
• Website hosting providers
• Analytics providers
• Spam prevention services
• Customer support tools
• Fraud prevention tools
• Affiliate tracking providers
• Legal, tax, or compliance service providers, if needed

If you request a password reset, your IP address may be included in the reset email for security purposes.

11. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Send order confirmations and shipping updates
• Provide customer support
• Handle returns, refunds, cancellations, or exchanges
• Respond to questions or requests
• Improve website performance
• Prevent spam, fraud, and abuse
• Manage accounts and login features
• Send marketing emails, if you opted in
• Personalize your website experience
• Track affiliate referrals
• Comply with legal, tax, security, and administrative obligations

Medi Detox’s refund policy uses customer order information to review return eligibility, refund requests, exchanges, and related support issues.

12. How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognize and approve follow-up comments automatically instead of holding them in moderation.

For users who register on our website, if applicable, we store the personal information provided in the user profile. Users can view, edit, or delete their personal information at any time, except usernames may not be changed. Website administrators can also view and edit this information.

Order, payment, refund, support, and account records may be retained as long as needed for business, legal, tax, fraud prevention, security, customer service, or administrative purposes.

Marketing email data is retained until you unsubscribe or request deletion, unless we are required or permitted to retain certain information for legal or operational reasons.

13. Your Rights Over Your Data

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing emails
• Object to or restrict certain processing
• Request that we stop using your data for certain purposes

If you have an account on our site or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase personal data we hold about you.

This does not include data we are required or permitted to keep for administrative, legal, tax, security, fraud prevention, order management, or customer service purposes.

To make a privacy request, contact:

14. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information.

No website, payment system, email system, or online transmission is 100% secure. You are responsible for keeping your account login details confidential and for contacting us if you believe your account or information has been compromised.

15. Third-Party Links

Our website may link to third-party websites, social media platforms, payment processors, shipping providers, embedded content providers, or other external services.

We are not responsible for the privacy practices, content, policies, or security of third-party websites. Review their privacy policies before submitting personal information to them.

16. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, contact us at:

17. International Users

If you access our website from outside the country where our systems, service providers, or business operations are located, your information may be processed in a different jurisdiction than your own.

By using our website, submitting information, or placing an order, you understand that your information may be transferred, stored, or processed where our service providers operate.

18. Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may update the effective date at the top of this page. Continued use of the website after updates means you accept the revised Privacy Policy.